Service Manager – Agriculture – Ponoka Job in Canada

Service Manager - Agriculture - Ponoka Job in Canada


Job title: Service Manager – Agriculture – Ponoka

Company: Brandt

Expected salary:

Location: Ponoka, AB

Service Manager – Agriculture – Ponoka Job Details:

Brandt is currently seeking a Service Manager for our Ponoka, AB Agriculture (John Deere Dealership) location.

The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident heavy duty mechanics.

Duties & Responsibilities

  • Managing service workflow
  • Enforcing standards, policies, and reporting practices are followed to established standards
  • Development and management of the Service Department budget to meet financial and operational goals
  • Preparing quotes for customer work orders; opening & closing work orders
  • Inspect/operate customer equipment as part of resolving concerns/diagnostics
  • Monitor service revenue and expenses monthly
  • Ensure work is performed according to established safety and industry standards
  • Reviewing employee performance against goals on an ongoing basis

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