Service Product Support (Mechanic, Farm Implements) Job in Canada


Service Product Support (Mechanic, Farm Implements) Job in Canada

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Job title: Service Product Support (Mechanic, Farm Implements)

Company: Bühler

Expected salary:

Location: Manitoba

Service Product Support (Mechanic, Farm Implements) Job Details:

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Service Product Support (Mechanic, Farm Implements) in Southern Manitoba at Buhler Industries Inc.

Date Posted: 9/6/2023

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Job Snapshot

Employee Type:

Full-Time

Location:

Job Type:

Experience:

At least 3 year(s)

Date Posted:

9/6/2023

Job Description

Job Summary:

Provide dealer network with service support/information to assist with troubleshooting and repair of short line products. Provide assistance directly on the field in Canada and the USA.

Key Responsibilities and Duties:

● Provide dealers with technical assistance with different methods (field work, phone network, and emails).

● Support Territory Sales/Inside Sales, Product Marketing and Service Parts with technical issues

● Work with Engineering and Quality Departments to assist with product quality improvement

● Work with production to help resolve problems and improve product quality

● Attend meetings, develop technical documents and reports

● Visit dealers/customers and participate in Farm Shows, Demo’s and Field Days

● Be able to travel to the USA and Canada to support our customers. Must have a valid passport and the rights to cross the border freely.

● Be available to help other departments when requested by the management

Job Requirements

Qualifications:

● Familiar in the operation of farm machinery or an ag background considered an asset

● Solid background in mechanical, hydraulic and electrical systems

● Excellent Problem solving skills

● Multi-task professional and strong customer service.

● Strong English; verbal and written communication skills

● Proficient at Microsoft Office, Excel, Word, Power Point and Lotus Notes

● High degree of accuracy and attention to detail

● Strong planning and organizational skills, ability to work under minimum supervision

● Must hold and maintain valid driver’s license

● Available to travel (about 50% to 75% of the working schedule), hold a valid passport, able to enter USA
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