Job title: General Service Employee
Company: Westerner Park
Expected salary: $79 – 24.7 per hour
Location: Red Deer, AB
General Service Employee Job Details:
SUMMARY
The General Service Employee plays a pivotal role within the Event Delivery and Venue Operations (EDVO) team. This individual is entrusted with ensuring the seamless set-up and execution of a diverse range of year-round events. These events encompass internal gatherings, special occasions, trade shows, consumer exhibitions, conventions, sports events, concerts, and an array of other captivating attractions.
ESSENTIAL FUNCTIONS
Under the direction of the Event Delivery & Venue Operations Assistant Manager, the General Service Employee is responsible for the following:
General Responsibilities:
Execute a wide range of year-round events including internal and special events, trade shows, consumer shows, conventions, sporting events, concerts, and attractions based on Banquet Event Order (BEO).
Collaborate with Supervisors, Client Services, and Managers to address client requests, negotiate solutions, and maintain high service standards.
Ensure cleanliness of event areas, washrooms, and public spaces before, during, and after events.
Set up and dismantle events in various locations, including rooms, pavilions, and outdoor areas.
Manage agricultural event logistics such as setting up steel panels, horse stalling panels, and ground grooming equipment operation.
Work harmoniously with staff, suppliers, contractors, and volunteers to meet guest needs.
Perform facility openings and closures according to daily requirements and instructions.
Maintain show requirements, including temperature control, lighting, and garbage removal.
Undertake minor maintenance tasks like painting, wall repairs, furniture fixing, and light carpet cleaning.
Operate various machinery, tools, and equipment including but not limited to hand tools, forklifts, skid steers, tractors, floor scrubbers.
Regularly inspect and report concerns about tools, equipment, and machinery maintenance.
Perform equipment checks, walk-arounds, and minor maintenance pre and post operation.
Grounds Maintenance Duties:
Ensure sidewalks and parking lots are well-maintained through snow removal, salt spreading, sweeping, and garbage collection.
Care for lawns by mowing, mulching, aerating, weeding, and edging.
Participate in planting and upkeep of plants, including annuals, perennials, shrubs, and gardens.
Maintain planters, memorial benches, Harvest Gardens, and the park area.
May be required to assist with arborist duties based on ability and training.
QUALIFICATION AND REQUIREMENTS
Ability to work shifts, which include weekends and evenings. Can include starting times as early as 6am to as late as 2:30 am.
Ability to work outdoors in inclement weather.
A valid Class 5 Driver’s License.
First Aid training.
Familiar with MSDS, Material Safety Data Sheets.
Excellent oral and written communication skills.
Basic computer knowledge, familiar with SharePoint, Excel, Word and Eventpro.
Able to use computer skills to access schedules, SOP’s (standard operating procedures), general inquiries, as well as fill in reports as needed.
Proven ability to provide exceptional customer service.
Manual labor for extended periods of time, including heavy lifting as required (up to 50 pounds).
Ability to carry out tasks safely, demonstrated thoroughness, willingness, and dependability in completing all aspects of the job.
WORK ENVIRONMENT
Given Westerner Park is in the Major Events industry, this individual will need the ability to be adaptable and flexible with their time. Work will include evenings and/or weekend shifts as event volume dictates.
Lifting and handling of materials of up to 75 lbs is required
Safety Sensitive position
Exposure to various weather extremes and conditions
Exposure to noise, sometimes at excessive levels. Hearing protection will be required and provided.
RATE $21.79 – $24.70 per hour
Thank you for your interest in Westerner Park. We look forward to reviewing your application.
Westerner Park welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodation is available upon request in relation to the materials or processes to be used.
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