Job title: Grad Prg Student Svc Supp Cdr
Company: Arizona State University
Expected salary: $45000 – 55000 per year
Location: Tempe, AZ
Grad Prg Student Svc Supp Cdr Job Details:
Department Name
SILC
Job Description
The School of International Letters and Cultures (SILC) is seeking a qualified, collaborative, and highly motivated individual to coordinate activities and functions of eight PhD and MA programs on world languages, literatures, and cultures. Under the supervision of the Director and Graduate Advisor, the candidate will assist with the school’s implementation of the goals and objectives of these programs in accordance with established priorities, time limitations and quality customer service by using comprehensive knowledge of the curriculum, course content, and activities of the programs to support more than one hundred SILC graduate students and faculty.
The position is located on the Tempe Campus in Durham Hall. After an initial training and onboarding period, a remote work schedule of up to two days per week could be requested.
Requisition ID
95582BR
Working Environment
- Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%).
- Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds (15%).
- Regular activities require flexibility to change priorities to meet new deadlines and to help resolve pressing student academic issues.
- Ability to keep regular business hours on campus; read and understand administrative documents; write clearly; in order to perform essential functions; use standard office equipment including, but not limited to computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, scanner, telephone, and associated computer/technology peripherals.
Minimum Qualifications
Bachelor’s degree in a field appropriate to the area of assignment and three years of related experience; OR, any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.
Category
02
VP Code
EXEC VP/PROVOST
Scope of Search
Open
Desired Qualifications
- Demonstrated knowledge of issues pertaining to area of assignment.
- Experience in coordinating and prioritizing work and activities of self and others.
- Evidence of effective communication skills.
- Demonstrated knowledge of Canvas learning management system.
- Experience in working effectively in a multicultural environment subject to changing priorities and tight deadlines.
- Evidence of a foreign language or area studies graduate degree.
- Experience in business computer applications (e.g., Word, Excel, PowerPoint, Outlook).
- Experience in graduate admissions practices and principles.
Close Date
04-October-2023
Grant Funded Position
This is not a grant funded position and is not contingent on future grant funding.
Full-Time/Part-Time
Full-Time
Essential Duties
- Under the supervision of the School Director and the Director of Graduate Studies, develops and oversees plans in accordance with established SILC unit and program objectives and funding limitations.
- Provides assistance, information, and guidance to faculty and graduate students. This includes assisting with administrative needs related to applications, programs of study, deadlines, funding, graduation, travel, and other administrative processes.
- Counsels and confers with students providing problem solving and resolution. Works closely with the director for graduate studies to ensure all students are being tracked for progress and all students’ academic needs are met.
- Interprets and enforces program and University policies and procedures. Provides technical resolution and options to problem situations within established parameters. Serves as an information resource for students on student services related issues or any related student matter.
- Assists with sending appropriate academic policies and notifications to students and applicants. Regularly reviews and updates website and handbook content according to established program policies.
- Works with the School’s director of graduate studies and business operations manager on teaching assistant budget and graduate student financial support and travel, preparing disbursements, proposals, recommendations and approvals where appropriate and ensuring budget is adhered to and controlled.
- Gathers information and prepares administrative reports and documents for management.
- Actively works to recruit new graduate students by providing outstanding customer service and prompt assistance.
- Provides support to admitted students during the matriculation process (from admissions to the start of the program).
- Coordinates and assists with academic events as they pertain to recruitment/retention; this could include, but not be limited to, orientations, meet and greets, academic events, convocation, etc.; works with scholarship committees on local awards.
- Attends and represents the School at University and College meetings on graduate studies professional development workshops; serves on committees and attends staff meetings as appropriate.
- Identifies, develops and maintains working relationships with University and College units, including the Graduate College, as appropriate to work assignment.
- Schedules MA and PhD examinations; organizes graduate reading examinations.
- Assists with the annual departmental evaluations of graduate students.
- Assists with the creation of all communication materials related to graduate programs.
- Assists with initiatives to develop graduate student professional development opportunities.
- Performs other related duties as needed by the Director and the Director of Graduate Studies.
Salary Range
$45,000 – $55,000 per year; DOE
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.
Job Family
Counseling & Development
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