Picking Supervisor Job in California

Job title: Picking Supervisor

Company: Bergen Logistics

Expected salary: $22.56 – 30 per hour

Location: Cerritos, CA

Picking Supervisor Job Details:

Job Description:

Job Purpose

The Picking Supervisor is responsible for overseeing the efficient and accurate picking of goods within the warehouse. The Picking Supervisor leads a team of picking associates, ensures orders are fulfilled according to client specifications, and maintains a smooth and safe workflow to meet customer expectations.

Duties and Responsibilities

• Supervise the picking process to ensure accurate, timely, and efficient selection of products based on client orders.
• Assign picking tasks to associates, ensuring proper allocation of resources and optimal use of available personnel.
• Utilize warehouse management systems (CloudX) to manage picking operations.
• Monitor and track the department’s work productivity, ensuring that it meets set benchmarks (e.g., Units per Hour – UPH).
• Implement quality control measures to ensure that picked items match order specifications, minimizing errors and improving customer satisfaction.
• Collaborate with the Client Services team to resolve picking-related customer inquiries.
• Generate regular reports on picking performance, accuracy, and any relevant KPIs.
• Analyze data to identify trends, challenges, and areas for improvement.
• Enforce safety protocols and best practices to create a safe working environment for all picking associates.
• Lead, train, and mentor picking associates to ensure they understand their roles, follow procedures, and meet productivity goals.
• Foster a positive and collaborative work environment, promoting teamwork and effective communication among team members.
• Conduct regular performance evaluations, provide feedback, and identify areas for improvement within the picking team.

Requirements:

• Previous experience in a similar role, preferably in a 3PL environment or logistics industry
• Strong knowledge of returns management processes, industry best practices, and relevant regulations
• Proficiency in using warehouse management systems (WMS), enterprise resource planning (ERP) software, and Microsoft Office Suite
• Ability to communicate including reading, writing and speaking; some fluency in English is required.
• Excellent leadership and supervisory skills, with the ability to motivate and develop a team.
• Effective problem-solving and decision-making abilities, with a focus on continuous improvement
• Ability to perform basic math functions.
• Regularly lift and/or move objects 10-50 lbs; occasionally, with team support, lift and/or move objects greater than 30 lb.s
• Ability to work overtime as business needs dictate.
• Aligned with Bergen’s How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others.

Benefits:

• Expected pay scale is $22.56/hr to $30/hr
• 4% match on 401K after 1 year
• Medical/vision / dental / FSA – pre tax
• Tuition refund (for relevant course work)
• Paid time off / holiday pay
• Employee of the month bonus

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