Senior M365 Administrator Job in Australian Capital Territory

Senior M365 Administrator Job in Australian Capital Territory


Job title: Senior M365 Administrator

Company: Australian Federal Police

Expected salary: $113563 – 121628 per year

Location: Canberra, ACT

Senior M365 Administrator Job Details:

Job Details

EMPLOYMENT TYPE – Ongoing Full time


AFP BAND & SALARY – Band 07, $113,563.00 – $121,628.00


This advertisement is to fill current vacancies and create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months.

Did you know?

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

  • Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
  • 4 extra mandatory leave rest days per year
  • 18 days of paid personal leave per year
  • Generous superannuation of 15.4%
  • 16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay
  • Generous salaries and incremental salary progression governed by the
  • Flexible and hybrid working arrangement that provides work/life balance
  • Access to ongoing training and professional development opportunities

Role Description & Responsibilities

The Senior M365 Administrator is responsible for the effective and efficient operation and ongoing maintenance of the Microsoft 365 / Office 365 platforms and associated configurations/policies supporting all business and processes, including: SharePoint, Teams, OneDrive, and adjacent architecture.

Role responsibilities include:

  • Implement, maintain, and administer Microsoft 365 collaborative tooling platforms, focusing on Teams and SharePoint;
  • Develop, test, and implement policies and procedures to mature M365 ecosystem;
  • Recognize and suggest opportunities to advance/mature existing implementation;
  • Drive overall M365 platform maturity and innovation;
  • Document processes, procedures, and techniques for L1/L2 Service Desk triage;
  • Collaborate, cross-train, and manage relationship with L1/L2 Service Desk team on issue resolution for all supported M365 platforms;
  • Develop and maintain Knowledge Base articles for L1/L2 Service Desk reference;
  • Develop and maintain training articles for end users; and
  • Maintain frequent communication with peers, leadership, and adjacent IT teams to maintain awareness of emergent issues and changing process/standards.

Essential Requirements

  • You must be an Australian Citizen at the time of application;
  • A Negative Vetting 1 (Secret) security clearance or the ability to obtain one;
  • Minimum Two(2) years of M365 Administration and SharePoint experience required;
  • Knowledge and experience with Microsoft Azure Cloud and user migration, SharePoint, OneDrive, Teams and M365 Architecture;
  • Hands-on scripting experience (PowerShell, Azure CLI, bash);
  • Technical infrastructure experience;
  • Experience with Microsoft Azure Active Directory;
  • Demonstrated experience in creating and maintaining technical documentation, manuals and policies; and
  • Proven ability to liaise with stakeholders and attend client meetings and technical forums.

Desirable Requirements

The following skills and/or experience would be highly regarded:

  • Microsoft 365 Enterprise Admin certification (MS-110, MS-101) or equivalent work experience.
  • Two years or more of advanced Office 365 experience is preferred.

Additional Information

This position has been advertised in all major capital cities. Although the position is generally based in Canberra, opportunities to work remotely from another AFP office in Australia will be considered.

Selection Criteria

  • Achieve results
  • Communicates with influence
  • Contributes to strategic thinking
  • Cultivates productive working relationships
  • Shows personal drive and integrity
  • Technical knowledge and skills

Required Application Documents

As part of your application you are required to submit the following documents via the AFPs Recruitment System (MyCareer) prior to the closing date and time:

  • Resume/CV – This will form the basis for determining your suitability against the position requirements and give the panel a clear outline of your current knowledge and qualifications along with previous experiences. Please include your work history, responsibilities and achievements.
  • Applicant

(maximum two pages). Ensure your pitch tells us why you are the best fit for the role, with examples that demonstrate your capabilities addressing the selection criteria, role requirements and for the role. * External applicants please ensure you meet our employment suitability and COVID-19 vaccine requirements before submitting an application.

Only complete applications will be considered. Please review and ensure the uploaded documents are correct for this application after submitting your application.

Good luck with your application!

COVID – 19 Mandate

AFP employees are required to have received a minimum of two COVID-19 vaccinations (or one dose if the Janssen vaccine was used). Satisfactory proof of vaccination status will be required at the time an offer of employment is made. Please contact the if you wish to discuss the COVID-19 vaccine requirements further.

Employment Suitability Questionnaire (ESQ)

All external applicants must complete an Employment Suitability Questionnaire should you successfully progress from the application stage. This aids in the assessment of your character and your ability to comply with the AFP’s professional standards both in an official and private capacity. We encourage you to review our to ensure that you meet the requirements before you submit your application.

The AFP Recruitment Team will be in touch to let you know if you’ll need to provide the following additional information:

  • A completed Employment Suitability Questionnaire (

); for the last 10 years; * and Proof of Australian citizenship.

Applicants will not receive feedback at this gateway.


Applicants who have demonstrated their suitability for employment through their resume, application and ESQ, may be invited to a formal interview. Using the relevant as a guide, you may be asked a range of questions to demonstrate your skills and abilities. These could include behavioural based scenario questions.

You can prepare for the interview by:

  • Reviewing your responses to the selection criteria, picking a few additional examples to use in the interview
  • Participating in a mock interview using the selection criteria to think of possible questions.

Finger Printing

AFP employees are required to have their finger prints taken. This requirement will be undertaken at the time an offer of employment is made.

Commitment to Diversity & Inclusion

Diversity and inclusion is an operational priority for the Australian Federal Police (AFP). To be an effective police force, we must be reflective of the community we serve, working across languages, cultures and transnational borders. The 2023-26 Diversity & Inclusion Strategy is the guiding framework for delivering the AFP’s diversity and inclusion goals and reflecting our commitment to being an employer of choice, incorporating diversity and inclusion principles in day-to-day practice and building a psychologically and culturally safe workplace. This includes hiring people from diverse backgrounds who bring their lived experience to contribute, and add value, to the AFP.

Find out more about how the AFP embraces .

Contacts and Closing Information

Contact Officer – Jayesh Bhana,

Contact Officer Phone: (02) 5126 0132, ​

Contact Officer Email: [email protected]

Applications Close: 11:59pm (AEST) 28/08/2023

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