Job title: Customer Service Representative
Company: Nutrien
Expected salary:
Location: Stony Plain, AB
Customer Service Representative Job Details:
At Nutrien, our purpose is Feeding the Future and we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day.
Nutrien Ag Solutions is the retail division of Nutrien™, the largest crop inputs company in the world. As part of our collective mission of Feeding the Future, Nutrien Ag Solutions provides full-acre solutions through our trusted crop consultants at more than 2,000 locations in North America, South America, Europe and Australia. For more than 150 years, we have been helping growers achieve the highest yields with a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.
We harvest the best. Diverse views and experience make us strong. We look for people who have a safety-first mindset, who are collaborative team players, who deliver on their commitments, act with integrity, and who support inclusion.
Working at Nutrien Ag Solutions will provide you an opportunity to help us raise the expectation of what an agriculture company can be, and grow your career.
What you will do:
Receive customers, answer their questions regarding product availability and commodity/service prices, completes order forms for order given and received payments for sales made
Work with operations staff and customers via telephone, in person, or by email, to complete the product bookings and/or product orders and forward to operations staff for shipment when required
Under the direction of the Branch Manager and/or Assistant Manager, monitors accounts receivable, accounts payable and credit limits
Receive and post payments to customer accounts – while ensuring 100% accuracy
Print Daily Reports as required under Policy and Procedures including the “End of Day Report”, and “Payments Listing”
Reconcile cheque and credit card payments daily
Maintain confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers and shipment notices
Assist with National Safety Code file submission and maintenance and corporate Environment Health and Safety Program, as required
Track staff training, submitting required paperwork to Asmark and completing Monthly Meeting Minutes and/or Site Inspections
Assist with new hire and re-hire paperwork and maintain confidential employee files for each employee as required by the Human Resources Department
Complete administrative correspondence as required; including but not limited to letters, memo’s and emails
Plan and set up branch displays as required
Compile and provide information on items such as stocks in store, product sales, prices, shipments and accounts outstanding as requested by the Branch Manager and/or Assistant Manager
Assist with inventory control by tracking inventory coming in and going out of the location. Prepare stock transfers and product orders as required
Assist with inventory spot checks and monthly/yearly inventory cut-offs
Maintain and order office supplies
Open and distribute incoming mail and packages, and direct outgoing mail on a daily basis
Assist location in the receipt of shipments of supplies and/or inventory
Check shipments for damaged articles, quality and quantity of merchandise received, and places goods in designated storage areas as required
Restock shelves from stock room supplies and, upon approval of the Branch Manager and/or Assistant Manager, orders stock which has reached a low level
Perform necessary housekeeping duties
Perform the responsibilities of other market area positions during staff absences in order to optimize the efficiency of market area operations
Perform other related duties as required
What you will bring:
High school diploma or equivalent required
1+ years previous customer service experience
Driver’s license required
Computer and keyboarding skills; Demonstrated ability in the use of word processing, database and spreadsheet software
Are you a good match? Apply today!
The estimated salary that Indeed, Glassdoor and LinkedIn suggested does not represent Nutrien’s compensation structure.
Nutrien Ag Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
This job will remain posted until filled. While we appreciate all applications we receive, only candidates under consideration will be contacted.
To stay connected to us and for the latest job postings and news, follow us on: , and
GROW WITH US. FEED THE FUTURE.
At Nutrien, we never stop growing, because our world never does. Our size can help us weather a storm, but with that ability comes a great responsibility—to our growers and customers, our employees and shareholders, our communities, and the planet.
Not Ready To Apply?
Stay connected by joining our network and we’ll keep you informed about upcoming events and opportunities that match your interests.
Apply for the job now!
Also, check out New Fruit Picking Jobs in Canada With Visa Sponsorship 2023
0 Comments