Parks Canada – Manitoba Field Unit
Lower Fort Garry National Historic Site (Manitoba), St. Andrews (Manitoba), Winnipeg (Manitoba)
PM-03
Indeterminate Seasonal, Temporary Seasonal
$72,390 to $78,000 (based on year-round, full-time employment)
Parks Canada Visitor Experience Positions Details:
For further information on the organization, please visit Parks Canada
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
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The inventory will close November 5, 2023, applications may be pulled on an as-needed basis before this date.
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The Manitoba Field Unit seeks to fill anticipatory positions in our Visitor Experience Team. We’re looking to build our team of supervisors in the Manitoba Field Unit. The following positions may be staffed with this selection process: Interpretation Coordinator III and Visitor Services Team Leader III.
Please specify in your application which roles you are interested in being considered for. We have various full-time seasonal, part-time year-round and temporary positions we anticipate hiring for 2024 operating season and beyond.
Parks Canada has an amazing mandate. We protect and present some of Canada’s most iconic places! Watch the following video to see what life at Parks is all about: https://www.youtube.com/watch?v=zHLFUaocShg
Requirements:
Appointments from the process may be determined by applying one or more of the following criteria (note: further assessment may be required):
– Matching of the individual’s experience or qualifications to the needs of the work team;
– Matching of the individual’s experience or qualifications to the specific duties of the position(s) being staffed;
– Depth, breadth, type and/or performance quality of specific work experience;
– Language proficiency;
– Availability of candidate;
– Business needs relevant to the position(s) being staffed;
– Additional or specified qualifications;
– Employment Equity;
– Respect of and ability to meet conditions of employment.
In support of achieving a diversified workforce, preference may be given to qualified candidates self-identifying as belonging to one of the Employment Equity groups: *Indigenous Peoples, Racialized Communities, and Persons with Disabilities.
Persons who are unable to apply on-line must contact the person listed below prior to the closing date.
An assignment or an acting appointment is a temporary resourcing option. The approval of your substantive manager will be required before an offer can be made.
Duties
As a member of the visitor experience team, your passion for tourism, history, nature and customer service will contribute to the development and delivery of engaging memorable, high quality Parks Canada experiences. If you’re ready to be an ambassador for the largest tourism provider in the country, we invite you to apply today.
Visitor Services Team Leader III:
► These positions plan, develop and oversee activities such as sales, merchandise, collecting data, interpreting statistics and cleaning at our sites. They are supervisors and leaders to staff working at Parks Canada who encourage a sense of purpose and common direction in a team. They’re key players in creating operational plans for the Manitoba Field Unit.
Interpretation Coordinator III:
► These positions conduct interpretation program research, design and development at our sites. They’re leaders on interpretation programming teams who deliver Interpretative programming to visitors. These positions schedule staff coverage at National Historic Sites.
Work environment
A passionate, diverse group of people from a variety of functions, work together as the Manitoba Field Unit. The field unit manages seven national historic sites and one national park which are broadly dispersed throughout southern and northern Manitoba. These are: Wapusk National Park; Prince of Wales Fort National Historic Site; York Factory National Historic Site; Lower Fort Garry National Historic Site; St. Andrew’s Rectory National Historic Site; The Forks National Historic Site; Riel House National Historic Site and Linear Mounds National Historic Site. The Manitoba Field Unit south is responsible for developing and delivering programs and visitor experiences at six of these National Historic Sites. The team works collaboratively with Indigenous partners such as the Treaty One Nation, and the Manitoba Métis Federation to ensure all perspectives are considered.
Intent of the process
This process will be used to establish a qualified list to fill future vacancies in the Visitor Experience South Team of the Manitoba Field Unit. Successful candidates will be expected to be available to work at Parks Canada operated sites across Manitoba South. The main work locations are St. Andrew’s, Manitoba (Lower Fort Garry National Historic Site) and Winnipeg, Manitoba (The Forks National Historic Site).
This process will be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in same or other parts of the country.
Positions to be filled: Number to be determined
Information you must provide
Your résumé.
Contact information for 2 references.
In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
EDUCATION
● A minimum of 2 years post-secondary education or acceptable combination of education, training and experience relevant to the position.
EXPERIENCE
● Experience in the planning, research development, coordination or evaluation of visitor experience opportunities (e.g. recreational activities, interpretive products and programs, accommodations, non-personal media and assets and visitor experience services);
● Experience in working with stakeholders, partners and/or vendors (i.e. retail service providers, tour operators, school boards, communities and/or Indigenous groups);
● Experience supervising employees or volunteers;
● Experience in delivering training.
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English Essential
Bilingual Imperative BBB/BBB
Information on language requirements
KNOWLEDGE
● Knowledge of current and emerging trends that relate to the planning and delivery of recreational activities, special events, interpretive products and programs, accommodations, trails, visitor experience services and facilities;
● Knowledge of program and services planning, delivery techniques and best practices;
● Knowledge of employee scheduling, performance evaluation and training processes.
ABILITIES
● Ability to plan, organize and prioritize workload and meet deadlines;
● Ability to communicate effectively both orally and in writing.
CORE COMPETENCIES
● Demonstrating integrity and respect;
● Thinking things through;
● Working effectively with others;
● Showing initiative and being action-oriented;
● Promote innovation and guide change;
● Mobilize people.
The “Core Competencies” listed above will form the foundation of the assessment process – you will be screened based on the responses to the experience questions; you will be assessed during the interview phase on how you demonstrate these core competencies; and finally, we will be using the core competencies to confirm references.
The following may be applied / assessed at a later date (may be needed for the job)
Depending on the position(s) to be staffed, other qualifications may be used by the hiring managers. If so, candidates will be provided with the opportunity to submit all relevant information and will be informed prior to being assessed in relation to other qualifications that may apply.
ASSET EXPERIENCE
● Experience delivering heritage programming and/or visitor services to groups including children, families or international visitors;
● Experience in handling cash;
● Experience in retail and/or merchandising;
● Experience in establishing and maintaining effective working relationships with internal and external stakeholders;
● Experience in theatre/performing arts, heritage interpretation, adult education, museum education or story telling.
ADDITIONAL KNOWLEDGE
● Knowledge of communication, presentation and interpretive techniques such as storytelling, demonstration, theatre programs or guided walks;
● Knowledge of natural and cultural heritage of The Forks National Historic Site, Lower Fort Garry National Historic Site and Riel House National Historic Site.
ADDITIONAL EDUCATION
● Successful completion of a minimum of one (1) course relevant to the duties of position (e.g., courses taken through continuing education facilities, colleges, universities, professional or governmental organizations or employers including training provided by Indigenous elders or group that may include but are not limited to courses in facilities, events management, tourism, recreation, leisure studies, heritage interpretation, communications, public speaking, performing arts).
Conditions of employment
CONDITIONS OF EMPLOYMENT
● Reliability Status security clearance;
● Must possess and maintain a valid class 5 driver’s license;
OPERATIONAL REQUIREMENTS
Work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays;
Wear a Parks Canada uniform as per the uniform policy and/or dress in period costume as per Parks Canada requirements;
Be available to work at various locations across Manitoba South, including the Forks National Historic Site, Riel House National Historic Site and Lower Fort Garry National Historic Site;
Work and/or travel in varied terrains, weather conditions, isolated locations and by various means of transportation;
Stand/walk for prolonged periods while delivering tours, visitor services or interpretive programming.
Certain positions may have the opportunity to:
● Handle historic weapons or other types of materials.
Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.
Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.
Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.
The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.
In accordance with paragraph 8(2)(a) of the Privacy Act, information or material, whether provided directly by the candidate or otherwise obtained by the selection board, used during the selection process for the purpose of assessing a candidate may be used as part of the selection review and recourse processes. Such relevant information may be provided to third parties, such as other candidates or their representatives, who have a legitimate reason to be aware of that information.
Tips for applicants:
- Please provide complete and thorough details of your education and experience.
- Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
- Failure to provide sufficient information may result in your application being screened out of the competition.
- Persons are entitled to participate in the appointment process in the official language of their choice.
- Travel cost for individuals who are not Federal Public Servants will not be covered.
- You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.
Contact information
Human Resources – Manitoba Field Unit
[email protected]
We thank all those who apply. Only those selected for further consideration will be contacted.
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