GREEK ,ITALIAN, GERMAN Speaking Customer Service Agent Jobs In South Africa

Job title: GREEK ,ITALIAN, GERMAN Speaking Customer Service Agent

Company: Tower Group

Expected salary:

Location: Cape Town, Western Cape

GREEK ,ITALIAN, GERMAN Speaking Customer Service Agent Job Details:

Job Summary

Our Client who is a well know Leader in the Airline Reservations industry is seeking to employ GREEK, ITALIAN, GERMAN, Speaking Agents to join the team on a permanent basis with a very competitive salary. If you meet the below requirement feel free in making contact with us.

This position is REMOTE based all over South Africa!!!!

Job description:

Work for a prestigious airline brand on various work streams
Assistance to passengers with pre & post flight departure travel-related queries in customer relations

department in Greek & English languages

Work on airline reservations systems & handle outbound voice calls, written correspondence & other

multimedia channels daily.

Fully paid product and systems training provided.
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels.
Demanding and time-sensitive call Centre environment

Requirements:

Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)
We are targeting candidates located in South Africa
Permanent residence permit/ South African ID holders preferred.
VISA candidates will be considered for foreigners residing in South Africa.
Excellent Computer literacy & technical skills
No criminal record.

Additional Information :

Work from Home

Laptop will be provided.

Candidate must have fibre / stable ADSL internet connectivity.

Full time, Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be

considered – minimum of 20 hours per week)

Working hours: Mon-Fri 08h00 – 19h00 including weekends (09h00-17h00). EU daylight savings will

apply. .

Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom.

Tower Group

Recruiter

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